Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Shopify store information (store name, domain, API credentials)
• Payment and billing information

1.2 Usage Information

We automatically collect certain information about your use of our service:

• Log data (IP address, browser type, access times)
• Device information (device type, operating system)
• Usage patterns and preferences
• Error reports and performance data

1.3 Shopify Data

When you connect your Shopify store, we may access:

• Product information and inventory data
• Order details and customer information
• Store settings and configuration
• Analytics and performance metrics

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our Shopify integration services
• Account Management: To manage your account and provide customer support
• Data Synchronization: To sync data between your Shopify store and our platform
• Communication: To send you important updates, notifications, and support messages
• Improvement: To analyze usage patterns and improve our services
• Security: To protect against fraud and unauthorized access

3. Information Sharing and Disclosure

3.1 Third-Party Services

We may share information with trusted third-party service providers who assist us in:

• Hosting and infrastructure services
• Payment processing
• Analytics and monitoring
• Customer support

3.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security threats
• Protect the safety of our users

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Regular security assessments and updates
• Secure Infrastructure: Industry-standard security practices

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal reasons.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain communications and data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Provide personalized content
• Improve our service performance

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our service

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.